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Privacy Policy

Cell membranes divide a microbe into an inside and outside world. The inside part represents the private space of a microbe for which microbes strive to prevent any form of disruption. Let's respect microbes' privacy for the whole ecosystem's sake.

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Table of Contents

Summary

mBioWorks appreciates your visit to our website and using our services and products. We value your privacy and believe in treating others as we want to be treated. Here we explain how we collect, share, use and protect clients’ information. Our privacy policy is designed to provide transparency with clients’ best interests in mind, so you can make an informed choice about using this website.

Information Collection

By visiting our website, submitting an online form, sending an inquiry in, ordering our services or products, or registering an account with us, you accept and consent to this Privacy Policy. Therefore, by providing your personal information, you agree that we may collect, use, store, and share that information by the terms and conditions of this Privacy Policy.

Type of Information 

mBioWorks keeps policy simple and easy to follow. We do not collect any information about you when visiting our website unless you choose to provide information to us when using our website, ordering from us, registering with us or providing information to our personnel at trade shows, conferences or other business settings. Our web server, computers, or service personnel will collect your contact information when you request a quote or place orders. This includes the name (personal or entity), address, phone number, email address, credit card number, or other identifiers for use in billing or shipping. This is necessary for us to process and complete orders for our products or services.

Use of Information

The collected information will be used to create and improve mBioWorks’  services, products, website design, and information requests (marketing collateral or technical information), fulfil our other obligations, provide requested services and information, and update clients on the latest products, services and benefits. Your information may also be used for market research and surveys.

We may share your information with advertisers, affiliates and other commercial entities with whom we have or might have an association unless you state otherwise during the registration or subscription process.

We will not sell, share, rent or intentionally leak your information to third parties by any means different to those given in this statement.

We may sometimes use your information in legal proceedings to protect your or our legal rights. In such cases, we may disclose your information to a third party at your request or if you consent to the disclosure.

Online Tracking

mBioworks’ website uses cookies or similar tracking tools or technologies (collectively “Cookies”) to track the use of our website with the purpose of facilitating and enhancing the user experience. Cookies are small pieces of text stored on your computer locally by your web browser. Our website may use both Cookies that we implement and Cookies implemented by our suppliers, contractors, and other third parties. With cookies placed on the client’s side, our system will automatically recognise you whenever you use your web browser to connect to our web pages. Your web browsers may provide functions to disable Cookies, which may affect your general user experience of our website or even prevent you from using certain features at our website. You may set your browser to reject Cookies or request the browser to alert you when a cookie has been sent. We do not have access or control over third-party Cookies and consider them outside the scope of this Privacy Policy.

Information Storage

We have robust internal and third-party physical and technical measures to safeguard your information and help protect it from unauthorized access. Our clients are responsible for maintaining the confidentiality of any passwords required to access our website (if any). In practice, we implement our best efforts and comply with the EU’s GDPR for data security. However, guaranteeing complete security is beyond our IT capability and expertise. If you believe your data is compromised, please contact us, and we will review each individual case and take action to rectify or mitigate any such compromise of your information.

We keep clients’ information for a reasonable time with a minimum required by applicable laws and for periods of time needed for mBioWorks to fulfil our service obligations, meet legal requirements, handle dispute resolution or enforce agreements. You may access, correct, or update your information by accessing your accounts or profiles, where relevant, on the website or by contacting us via phone or email. You may also request a summary or deletion of the information we retain about you. Our response to such requests will be limited to the information under our direct control. We will respond to such requests in a swift and professional manner in accordance with our legal obligations by applicable rules and laws.

Third-Party Links

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

Transfer outside EU

For the personal information of clients residing in the EU, mBioWorks will take appropriate measures to ensure that the information remains protected and secure when transferred outside the EU. The transfer will be implemented by applicable data protection and privacy laws and regulations, either the adequacy decision by the European Commission under Article 45 of the GDPR when the country to which the Personal Data is transferred has benefited from the transfer or the standard data protection contractual clauses approved by the European Commission pursuant to Article 47 of the GDPR.

Update

mBioWorks reserves the right to modify this Privacy Policy at any time in accordance with this provision. The circumstances where we may change our Privacy Policy include but are not limited to: a major change of our service mode; a major change in our ownership or organisation structure; a change in the main object to which the Personal Information is publicly disclosed, shared, or transferred; a change of your legal rights involved in Personal Information processing and their exercises; a change in our responsible department, contacts and complaint channels related to the security of Personal Information.

Complaint

If you have any questions, concerns or complaints about this Privacy Policy or practices related to this policy, please contact mBioWorks by email at info@mbio.works or call us at +45-93 99 19 81.

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